Kruse's Auto Repair Center
Customer Reviews
See What Our Customers are Saying
At Kruse's Auto Repair Center, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Kruse's Auto Repair Center to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Kruse's Auto Repair Center:
I am very happy with Kruse's service and the quality of their repair work. They were clear in communicating costs and scheduling. They actually encourage me not to get some things "fixed" that I thought were broken, and so I really appreciate their honesty! I wholeheartedly recommend them to all my family and friends!
Chase Solon
So very welcoming and professional! Trustworthy workers. Definitely going to continue to choose Kruse's!
Taylor McNeely
Love this shop, best one around I've ever used. Very honest, up front, and reasonably priced.
Steve Robinson
Knowledgeable staff, great service Not sure why anyone would go elsewhere
Bryan Hosley
I will always go to Kruse's for my auto repair needs. Craig and Jeff Care so much about their customers. They make you feel like family and they will always check back with you to see if you are satisfied.
Carolyn Mueller
Normally when I go to shops, I always feel like the men are condescending to me or cold, but this shop has provided good customer service while also explaining to me what they fixed and what exactly was wrong with my vehicle. I didn’t feel like they were talking down to me like a 6 year old girl. Plus the prices felt reasonable! I highly recommend this place. Plus the waiting room has pretty decent coffee and is cozy
Caitlyn Jadwin
Wonderful experience, very communicative, keeps me updated on progress. Kind and informative staff.
Kelly Jarrett
Jeff and Craig are awesome! I've been with them for years and they never disappoint in keeping our old van running. I'd recommend them to anyone.
Penny Mitchell
Always good service and friendly staff. Had fuel pump replaced and other services performed.
Wendy Miller
Always provide quick service and are nice to deal with. Thank you.
Susan Schurman
Always excellent service!! Professional, personable, and super friendly.
Brittni M.
Professional work and they made sure to fix other issues on my car I wasn't aware of
A S
100% satisfied every time they have done something for my Juke. Highly recommended
Miss Matthews
We have been incredibly happy with the maintenance work done on our vehicles at Kruse Auto. We have received accurate estimates and detailed reports of the work that was completed (pictures included). Kruse’s friendly staff and service team have earned my repeat business.
Matt Cave
Did a good take pride in your work job on repair I still have a vibration but is 85 percent better I still have to figure out how to fix problem a hundred percent quality of work that was done was happy with
Chris Griggs
We received very prompt and honest repair of our car at a fair price. I highly recommend Kruse’s
Richard Scott
The technician made sure he found the real problem and it was repaired in a timely manner. Adam also nice enough to do a computer check to see if it was a major or not so major problem.
Ellen Henderson
Great guys. Highly skilled. Great attention to detail. Above and beyond
Todd Rice
I called these guys on their Friday hoping they could get me in that day. They made no promises but told me to bring it down. They had me ln the road that day before the the day was up. These guys are amazing, and I love how helpful they are. They've been nothing but good to me.
Terressa Lee
For as fast you could take my car in and fixed my ac and clutch, I greatly appreciate the job you guys did.
Robert Kabrud
This is literally the best auto center in town!! They went above and beyond for me. They fixed my lincoln that I had some issues with another company over. They fixed our bypass tube. Then called us to let us know our waterpump was bad. They fixed that too!! He called and sent me videos to show me what was wrong and needed fixed! I literally can't say enough good things about them! Craig has the best customer service I've ever experienced with any company!! Do not waste your money going to another place. Trust them they will fix it all and I guarantee you won't leave unsatisfied!!
Sierra Mcnutt
Always excellent service at Kruse’s! Honest and trustworthy. I don’t take my car anywhere else!
Julie Williams
EVERYONE WAS SO KIND AND GOT MY CAR FIXED QUICK FOR A VERY REASONABLE PRICE.
Dr. MaKayla Brassfield
Already posted a comment. I’m totally satisfied. Just keeping my eye out for any leaks. So far, so good.
Ed Lambright
Great Service, all the way around! Window motor/ regulator replaced!
Mrs. Yvonne Reed
I highly recommend Kruses Auto Center! After taking my vehicle to multiple mechanics around St. Joseph without getting answers, Kruses took the time to listen to my concerns, found the issue, and had my vehicle repaired within just a few days. Their communication was outstanding. They kept me updated by text throughout the process and even sent photos and evidence of what they found, which gave me complete confidence in the repairs. Everyone was professional, courteous, and treated both me and my vehicle with respect. As a woman, I truly appreciated that my concerns were taken seriously and clearly explained without making me feel dismissed. As a mom of three, having a safe and reliable vehicle is everything, so I can’t thank them enough for getting me safely back on the road. Their honesty, transparency, and customer service were second to none. They’ve absolutely earned my trust, and I’ll be recommending Kruses Auto Center to everyone I know!
Madison King
Car had terrible timing issue, they did their due diligence and pinpointed the problem, car runs like new now, very pleased with their work and knowledge.
Brian Elliott
This is the second time (and car) I have had serviced at Kruse's and both times I was very happy with not only the services provided but the incredible customer service as well! They are so knowledgeable and patient, making sure you know exactly what needs done and how much it will cost. Craig helped me so much and I will come to Kruse's for any auto repair needs from now on!! Thank you so much for all you do and for being fair, honest and caring.
Sari
"Very, very pleased with the service I received at Kruse's Auto Repair. They did a great job and are so customer friendly. I definitely am going back for all of my auto repairs."
Jack Gould
Craig and Adam are great! Communication about updates on how service was progressing was good. Even though the part they received was broken and had to reorder the part. They still got my vehicle to me within the week. Big thank you to the machanic!!
Marilyn Flint
Good and honest auto repair at a fair price. I expected a much larger repair bill for replacing the timing belt and water pump on my old Honda pilot but they surprised me! Their waiting lounge is very nice also! And a watermelon Jolly Rancher for the road made it even better!
James Galichia (Jim G)
Went to Kruses’ with my 2011 Subaru Outback and I am very satisfied with the services received. They were recommended by a family member and the experience was very positive. They kept to their scheduled time, were communicative about the issue when scheduling, during drop off, and then to check in. I believe they were knowledgable about the quirks and mechanical eccentricities of Subarus. They stuck to the prices discussed and the technicians were very friendly. Highly recommend, I won’t be going to another place in town!
Addie F
Wonderful to work with, did great work and kept us informed all the way. Would recommend them to my family and friends.
Sidney Giffin
Overall great experience! Very professional and quick service.
Debbie Crisler
Did an amazing job! Walk me through every step and was completely honest to me about everything. Definitely will be going back if I have any car trouble again.
Haddon Hawk
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OUR REVIEWS
Saint Joseph, MO
Chase Solon, 11/06/2026I am very happy with Kruse's service and the quality of their repair work. They were clear in communicating costs and scheduling. They actually encourage me not to get some things "fixed" that I thought were broken, and so I really appreciate their honesty! I wholeheartedly recommend them to all my family and friends!
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