Kruse's Auto Repair Center
Customer Reviews
See What Our Customers are Saying
At Kruse's Auto Repair Center, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Kruse's Auto Repair Center to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Kruse's Auto Repair Center:
Professional work and they made sure to fix other issues on my car I wasn't aware of
A S
100% satisfied every time they have done something for my Juke. Highly recommended
Miss Matthews
We have been incredibly happy with the maintenance work done on our vehicles at Kruse Auto. We have received accurate estimates and detailed reports of the work that was completed (pictures included). Kruse’s friendly staff and service team have earned my repeat business.
Matt Cave
Did a good take pride in your work job on repair I still have a vibration but is 85 percent better I still have to figure out how to fix problem a hundred percent quality of work that was done was happy with
Chris Griggs
We received very prompt and honest repair of our car at a fair price. I highly recommend Kruse’s
Richard Scott
The technician made sure he found the real problem and it was repaired in a timely manner. Adam also nice enough to do a computer check to see if it was a major or not so major problem.
Ellen Henderson
Great guys. Highly skilled. Great attention to detail. Above and beyond
Todd Rice
I called these guys on their Friday hoping they could get me in that day. They made no promises but told me to bring it down. They had me ln the road that day before the the day was up. These guys are amazing, and I love how helpful they are. They've been nothing but good to me.
Terressa Lee
For as fast you could take my car in and fixed my ac and clutch, I greatly appreciate the job you guys did.
Robert Kabrud
This is literally the best auto center in town!! They went above and beyond for me. They fixed my lincoln that I had some issues with another company over. They fixed our bypass tube. Then called us to let us know our waterpump was bad. They fixed that too!! He called and sent me videos to show me what was wrong and needed fixed! I literally can't say enough good things about them! Craig has the best customer service I've ever experienced with any company!! Do not waste your money going to another place. Trust them they will fix it all and I guarantee you won't leave unsatisfied!!
Sierra Mcnutt
Always excellent service at Kruse’s! Honest and trustworthy. I don’t take my car anywhere else!
Julie Williams
EVERYONE WAS SO KIND AND GOT MY CAR FIXED QUICK FOR A VERY REASONABLE PRICE.
Dr. MaKayla Brassfield
Already posted a comment. I’m totally satisfied. Just keeping my eye out for any leaks. So far, so good.
Ed Lambright
Great Service, all the way around! Window motor/ regulator replaced!
Mrs. Yvonne Reed
I highly recommend Kruses Auto Center! After taking my vehicle to multiple mechanics around St. Joseph without getting answers, Kruses took the time to listen to my concerns, found the issue, and had my vehicle repaired within just a few days. Their communication was outstanding. They kept me updated by text throughout the process and even sent photos and evidence of what they found, which gave me complete confidence in the repairs. Everyone was professional, courteous, and treated both me and my vehicle with respect. As a woman, I truly appreciated that my concerns were taken seriously and clearly explained without making me feel dismissed. As a mom of three, having a safe and reliable vehicle is everything, so I can’t thank them enough for getting me safely back on the road. Their honesty, transparency, and customer service were second to none. They’ve absolutely earned my trust, and I’ll be recommending Kruses Auto Center to everyone I know!
Madison King
Car had terrible timing issue, they did their due diligence and pinpointed the problem, car runs like new now, very pleased with their work and knowledge.
Brian Elliott
This is the second time (and car) I have had serviced at Kruse's and both times I was very happy with not only the services provided but the incredible customer service as well! They are so knowledgeable and patient, making sure you know exactly what needs done and how much it will cost. Craig helped me so much and I will come to Kruse's for any auto repair needs from now on!! Thank you so much for all you do and for being fair, honest and caring.
Sari
"Very, very pleased with the service I received at Kruse's Auto Repair. They did a great job and are so customer friendly. I definitely am going back for all of my auto repairs."
Jack Gould
Craig and Adam are great! Communication about updates on how service was progressing was good. Even though the part they received was broken and had to reorder the part. They still got my vehicle to me within the week. Big thank you to the machanic!!
Marilyn Flint
Good and honest auto repair at a fair price. I expected a much larger repair bill for replacing the timing belt and water pump on my old Honda pilot but they surprised me! Their waiting lounge is very nice also! And a watermelon Jolly Rancher for the road made it even better!
James Galichia (Jim G)
Went to Kruses’ with my 2011 Subaru Outback and I am very satisfied with the services received. They were recommended by a family member and the experience was very positive. They kept to their scheduled time, were communicative about the issue when scheduling, during drop off, and then to check in. I believe they were knowledgable about the quirks and mechanical eccentricities of Subarus. They stuck to the prices discussed and the technicians were very friendly. Highly recommend, I won’t be going to another place in town!
Addie F
Wonderful to work with, did great work and kept us informed all the way. Would recommend them to my family and friends.
Sidney Giffin
Overall great experience! Very professional and quick service.
Debbie Crisler
Did an amazing job! Walk me through every step and was completely honest to me about everything. Definitely will be going back if I have any car trouble again.
Haddon Hawk
Been a customer for many years, actually. This last visit,while getting a routine oil change and addressing some other concerns, the mechanic did something exceptionally courteous for me. Awhile back, I had a minor damage from hitting a deer which fortunately,only popped out my bumper. Kruse's kindly put it back in place so when I picked it up it was such a pleasant surprise 😀 to see. Always 5 stars from me.
Rmabney2010
Very professional personnel. Beautiful waiting room with coffee & tv - very important. Quality service with good price. Very pleased!!! I had a thorough check of my car (going on vacation) and replaced head light!!
Barbara Cardwell
First time customer at Kruse’s and I will definitely be back! I was kept informed and sent a video of the problem. Thanks!
Chris DePriest
Wonderful experience, very communicative, keeps me updated on progress. Kind and informative staff.
Kelly Jarrett
They always do great work. Highly recommend them for anything you need worked on. Honest and up front with their services and prices.
Matthew Bellach
Outstanding Customer Service During a Stressful Breakdown We had an awesome experience with Cruise's Auto Center. Craig was outstanding from start to finish and made sure we were always kept in the loop on the status of our truck after our transmission went out near St. Joseph. He communicated every step of the process, answered our questions, and made a stressful situation much easier to deal with. The customer service was top-notch, and it’s clear they truly care about their customers. Highly recommend these guys if you need honest, dependable auto service. 5 stars!
Len Mian
Friendly, well priced, I can see why it's a several month wait. My car is driving like a dream now. Comfortable waiting room. Offers transport home as well.
Sarahphim
Great service, price, information. They keep you well informed on what the mechanic finds wrong and what it will take to fix to problem. Very professional, Great business to work with.
scott barnard
Honest and professional service!
Mark McCully
The only way it could get better is if you came to my house and worked on my vehicles. Thanks, great job as usual.
Bryan Sisk
Fantastic as always
Drip Rice
Jeff , Craig and team did an excellent job. They were incredibly personal and walked thru the issues up front with me and did exactly what they said they would do. They got my vehicle in and out of the shop quickly and fixed right the first time. Grateful for their shop and team!
Jody Carlson
I would like to thank and highly recommend all at Kruse's Auto Center for the outstanding work they did on the convent's Subaru. We had heard of Kruse through reliable sources and were impressed by the manner in which they demonstrated everything needed for the car. It was a pleasure to sit in their immaculate waiting room and to receive the polite and thorough care they extended. Being able to trust Kruse, this will be our choice for future repairs and service.
Mary Renner
Great service super clean facilities
gene holcomb
Always knowledgeable and fair. Great guys all around and unmatched service!
Doug Martin
We are not from here and really needed to get my work van fixed. Kruse’s got my vehicle in quickly and fixed within our week of work. Wonderful service and my vehicle runs great!!
Nicholas Oliver
Kruse's always treats us great and does a great job!
Tyson Seiter
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